Services

Do you know how much hidden conflict is costing you in your organization? Would you like your teams to perform better? Are you ready to fulfill your potential?

Janice can help you create an exceptional organization by minimizing conflict and maximizing profit.

Assess & Address

Janice provides innovative solutions to create the conditions for positive, focused action that will save your company time, money and stress, as well as freeing up resources that foster growth.

Training

Intensive, customized, multi-faceted training will transform your organization. Through in-depth, practical programs that suit your team’s unique, real-life needs, Janice will help your people understand the origins of conflict and the factors that influence it, including: personalities, interests, trust, communication styles, stress, values, work style, history and perceptions.

From multi-year conflict resolution initiatives to 360-degree appraisals and other formats, Janice facilitates learning geared towards practical, situation-specific approaches to dealing with conflict effectively.

The Quigg Training Program:

1. Acquire Conflict Literacy
2. Determine Your Mode of Conflict Resolution
3. Improve Conflict Resolution Skills
4. Measure the Results
5. Sustain the Change

Workplace Mediation

Mediation is a cost-effective and positive way to deal with conflict. Mediation is a far less expensive and destructive route than formal disciplinary processes that can lead, in the worst case, to legal action. Janice uses her Harvard training in mediation, along with extensive hands-on experience, to assist disputing parties find a solution on which everyone involved can agree. As your third-party mediator, Janice guides conflicted parties from an entrenched, combative position to one of collaborative problem-solving. Mediation is a productive, positive and creative alternative to inflexible, formal processes that often escalate, rather than resolve, conflict, leading to a one-way path towards breakdown and even lawsuits.

Speaking

As a thought leader on positive, productive and progressive conflict resolution, Janice draw on her extensive training and real-world experience to create an inspiring, practical message that is suited to groups of all sizes. An engaging, in-demand speaker, she is available for various types of speaking opportunities, including keynote addresses for your organization or industry association, customized speeches, lunch-and-learn seminars, corporate retreats and experiential learning sessions. Whatever the format, she customizes her message to your unique audience and specific conflict-resolution objectives.

Coaching

Managing conflict is a crucial skill for every leader and employee, regardless of your organization’s size or industry. The power of coaching is that it offers a new perspective, unlocking the potential you did not appreciate in yourself or your organization. Through a variety of coaching packages, including one-on-one sessions, tailored organizational plans, Mastermind Groups, and corporate retreats, Janice helps leaders see conflict in a new light, while providing realistic, constructive strategies to create a new culture of conflict resolution in your company. Her coaching will transform your perspective on conflict, so you can transform your organization.